Contact our packGURU

A team of experts at your disposal, always ready to suggest the most suitable solutions for your business or to support you in the realization of your ideas, small or large.

Because an idea without its execution remains only a dream.

Who are we?

We are the solution to every doubt, the guide to your purchases, the point of reference you have always looked for when you buy online. No bots, just real people.

It is extremely important for us that the customer feels close to us and our company even from "afar", for this reason we also offer a video-consultancy service to get to know each other face-to-face and deepen all the topics of interest.

Remember that we are multi-channel! And you can contact us in the way you find most convenient!

What can you do with us?

We will be able to contact each other for every need, both in the pre-purchase phase and in the post-purchase phase.
We will be able to help you choose the best supply for your business, follow you during the purchasing process, offer you creative solutions for your customized packaging and much more.

Tired of not finding the right packaging?

Now there is us

Frequently Asked Questions

A collection to provide you with clear and quick answers to questions you may have

Shipping is free for all first orders placed on our site with a product taxable amount of at least € 99.00 and with destination exclusively in Italy (advantage reserved for end customers) and for all orders with a product taxable amount of at least € 1000 (advantage reserved for end customers and retailers)

It will be possible to request a free sample on our website, just click on the "free sample" button to add the product to the cart, just complete the order procedure.

Yes, our couriers deliver worldwide. The cost of shipping varies depending on the delivery address and the total volume of the order.

The CONAI Environmental Contribution represents the form of financing through which CONAI distributes the cost of separate collection, recycling and recovery of packaging waste between producers and users. These costs, on the basis of the provisions of Legislative Decree 152/06, are divided "in proportion to the total quantity, weight and type of packaging material placed on the national market".

The cliché contribution is the amount that must be incurred, in the case of an order for customized products, for the construction of the printing system or to make changes to existing systems. This amount varies depending on the product and the type of customization desired.
In case of reprinting of the same product with the same graphics, this contribution will not be applied

Our portal is reserved only for the b2b channel, therefore to place orders on our site it is necessary to have a valid VAT number.

Yes, during the registration phase or the check-out phases it is possible to enter one or more delivery addresses other than the billing ones.

The electronic invoice is issued within 7 days of the processing of the goods and sent via interchange code (SDI) or to the PEC indicated during registration.

To become our resellers, simply register on our site with a normal customer account and request its conversion by sending the Chamber of Commerce certificate toinfo@packaging-online.it. Once we are satisfied that your activity is compliant, your account will be converted. From that moment, by logging in with the credentials you have set, you will see the prices reserved for you directly online and you will be able to make quotes independently

Any other questions?

Our customer service is active from Monday to Friday from 8:30 am to 5:30 pm. We usually respond within minutes or, in any case, within a few hours.
Choose the way that is most convenient for you to contact us at our single telephone number +39 02 3045 1996:

Or send a message here

Book your video consultation with us

Maria

Customer service

Contact me if you need a 360° consultation on our products!

Alex

Sales Director

Contact me if you need advice on large volume purchases!

Vincenzo

Graphic designer

Contact me for clarification or advice on the graphics of your packaging!

Book your video consultation with us

Eleonora

Customer service

Contact me if you need a 360° consultation on our products!

Maria

Customer service

Contact me if you need a 360° consultation on our products!

Alex

Sales Director

Contact me if you need advice on large volume purchases!

Vincenzo

Graphic designer

Contact me for clarification or advice on the graphics of your packaging!